Quality & Customer Service

  • Hinchcliff Products Company takes pride in our Quality and Customer Service.

  • Quality

    Our high speed automated pallet nailing systems allows us to manufacture your pallets consistantly to meet the Uniform Standard for Wood Pallets.

  • Customer Service

    Our goal is to respond to customer questions or concerns within hours, not days. Our experienced staff is trained to identify root causes and solve problems whenever a service call arises.

  • Warehousing & JIT (Just In Time) Delivery

    Hinchcliff will often maintain inventory for our customers allowing for fast delivery and reducing inventory holding costs for our customers. With JIT, customers can count on delivery within 24 – 72 hours. Our computerized inventory system allows us to automatically replenish inventory that has been shipped giving our customers peace of mind.